Frequently Asked Questions

The most-asked question for each section is shown below. Or go to each section for the complete list.

Purchasing a home FAQ

The most-asked question about purchasing:

Q. When should you pay discount points?

A. When you pay a discount point, you are essentially paying part of your interest to the lender up front. This will lower your interest rate — as well as your monthly payment — over the life of the loan. One discount point is typically equal to 1% of the loan amount. For example, one point on a $100,000 loan would require payment of $1,000 at closing. Generally speaking, the longer you plan to remain in a property or hold your mortgage, the more advantageous it is to pay points. There is no requirement to pay discount points; whether or not you decide to pay points is completely up to you.

See more Purchase FAQs

Refinancing your mortgage FAQ

The most-asked question about refinancing:

Q. Can I refinance to take cash out of my house?

A. Yes. Chase offers a variety of options that allow you to tap into your home's equity and take cash out. Consult your loan officer for the best cash-out refinancing option for you.

See more Refinancing FAQs

Chase-owned properties FAQ

The most-asked question about Chase Owned properties:

Q. Do you sell direct to the public?

A. We use our local listing Realtors to coordinate the presentation of offers from potential buyers to Chase.

Chase-owned properties FAQs

Homebuying?
Refinancing?

1-800-873-6577


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