Privacy and security
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Secure online access

Chase is serious about safeguarding your personal information online. Our state-of-the-art encryption technology protects your user ID, passwords and account information over the Internet.

For maximum security, do not share your user ID, password or other account information with anyone else. Once you've established a confidential user ID and password, only you can access your account. To read more about the steps we take to protect your account information, visit the Chase security center.

Your privacy choices

We may occasionally share information about you with companies within our family of companies, as well as other companies as permitted by law.

Your rights:

  • You may tell us not to share information about you with non-financial companies outside of our family of companies.
  • You may tell us not to share certain information about you within our family of companies.

To update your privacy preferences, submit your choices online or contact us at 1-888-868-8618.

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"My Chase Loan Specialist was able to beat the rate of the nearest competitor; but, it was his professionalism, promptness and thoroughness that was the key for my selection. This was my fourth home purchase and the best experience I've had with a lender"

– Walter P.